Order Info

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THE PLANT FARM

177 Vesuvius Bay Road                                                Salt Spring Island, BC  V8K 1K3   

Phone/Fax: 250-537-5995                                              www.theplantfarm.ca

CANADIAN ORDERING & SHIPPING INFORMATION  

Click for Canadian Shipping Rates        Click here for USA Shipping Info

MINIMUM ORDER              $75.00 Plant Total

SHIPPING SEASON                 April through mid-September  

HOW TO ORDER      Print the Order Form contained on this web site.  Mail or fax the form, or phone us to place an order.  Please keep a copy for your records. 

v    Mail To:     The Plant Farm  

                        177 Vesuvius Bay Road, Salt Spring Island, BC  V8K 1K3

v    By FAX or Phone: (250) 537-5995

PAYMENT  Payment must accompany order. Payment can be made by VISA, MasterCard or Money Order. We offer cash refunds ($10 minimum) or a credit on future orders.

AVAILABILITY & SUBSTITUTIONS    We may not be able to completely fill your order due to growing conditions beyond our control, or an unusually large demand for certain plants. We will not substitute any plants unless you specify plant substitutions on your order form. Substitutions are imperative for plant *Specials*. When we receive your order, your plants are set aside, even if they are not being shipped for several months.

GUARANTEE     We sell plants that are healthy, well-rooted, properly labelled and packaged. Please notify us as soon as possible if you have a problem with your plants.

SHIPPING    We ship on a Monday or Tuesday.

PACKING    We do not usually ship plants in their containers, with the exception of 10 cm size. We remove some of the soil to reduce shipping costs and wrap the plants in protective material. We pack them into cardboard boxes using bracing material to prevent damage in transit.

WHEN YOU RECEIVE YOUR ORDER       

Unpack the box as soon as you receive it. 

Check your order against the invoice enclosed in the box. Plants will suffer a bit from being in a box, but will quickly recover when handled properly. 

As soon as possible, pot into containers or plant directly in the ground. Bare root plants should be placed only in containers. Give a small dose of transplant fertilizer to stimulate roots. Keep watered until established.

If your package has been damaged in shipping, please do the following:  Save the box.  Contact us.  Plant your plants unless they are completely destroyed.

 SHIPPING RATES (CANADA ONLY):

PLANTS:   USE PLANT TOTAL BEFORE DISCOUNTS PLEASE FOR SHIPPING      

 

XPRESSPOST 2-4 Days

EXPEDITED TRUCK 2-6 Days
BC Courier Only Courier Only
AB & SK DO NOT SHIP DO NOT SHIP
MB, ON, QC DO NOT SHIP DO NOT SHIP
MARITIMES DO NOT SHIP DO NOT SHIP

 

USA Shipping - WE DO NOT SHIP INTO THE UNITED STATES!

Go to Order Form

Contact us:    mail@theplantfarm.ca

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